1. Introduction
1.1 Data Controller
Kuzeybilir (https://kuzeybilir.com) ("we", "our", "us") is the data controller responsible for the processing of your personal data.
We are committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws in the United Kingdom.
1.2 Scope of This Policy
This Privacy Policy applies to all users of our website and services, including visitors, customers, and account holders ("you", "your").
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
We collect personal data that you provide directly to us and data collected automatically when you use our website.
2.1 Information you provide:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by third-party payment providers)
Order details and purchase history
Customer support communications
2.2 Information collected automatically:
IP address
Device type and browser information
Operating system
Website usage data (pages viewed, time spent, interactions)
Cookies and tracking technologies
We only collect data necessary to provide and improve our services.
3. How We Use Your Information
We use your personal data for the following purposes:
To process and fulfill your orders
To manage payments, refunds, and transactions
To provide customer service and support
To improve our website, products, and services
To send order updates and important notifications
To prevent fraud and ensure website security
To comply with legal and regulatory obligations
To send marketing communications (only if you have consented)
4. Legal Basis for Processing (UK GDPR)
We process your personal data under the following legal bases:
Contract: When processing your orders and providing services
Consent: When you subscribe to marketing communications
Legal obligation: To comply with tax, accounting, and legal requirements
Legitimate interests: To improve services, prevent fraud, and ensure platform security
5. Sharing of Personal Data
We may share your personal data with trusted third-party service providers, including:
Payment processors (e.g., card payment providers)
Shipping and logistics companies
IT service providers and hosting platforms
Marketing and analytics providers
Legal, regulatory, or government authorities if required by law
All third parties are required to handle your data securely and only for specified purposes.
6. International Data Transfers
Although we operate under UK GDPR, some of our service providers may be located outside the United Kingdom.
When transferring data internationally, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses (SCCs)
Adequacy decisions where applicable
Other legally recognized protection mechanisms
7. Data Retention
We retain your personal data only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting obligations
Resolve disputes and enforce agreements
When data is no longer required, it will be securely deleted or anonymized.
8. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
Right to access your personal data
Right to correct inaccurate data
Right to request deletion of your data
Right to restrict processing
Right to object to processing
Right to withdraw consent at any time
Right to data portability
To exercise any of these rights, please contact us at the email provided below.
9. Cookies Policy
We use cookies and similar technologies to:
Improve website performance
Remember your preferences
Analyze website traffic and usage
Enhance user experience
You may disable cookies in your browser settings. However, some parts of the website may not function properly.
10. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
However, please note that no online transmission or storage system can be guaranteed to be 100% secure.
11. Children's Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent.
We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take steps to delete it promptly.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
We encourage users to review the privacy policies of any external sites they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page, and the "Last updated" date will be revised accordingly.
Your continued use of the website after updates constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Sale@kuzeybilir.com