Thank you for shopping with us. We are committed to providing reliable shipping services and a smooth shopping experience for all customers.

Shipping Fees

A flat shipping fee of USD $5 will be charged for all orders under USD $200.

Orders over USD $200 qualify for free shipping.

Order Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

During peak seasons or holidays, processing times may be slightly extended.

Delivery Time

Standard delivery time is approximately 7–15 business days, depending on the destination country and local customs clearance.

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

Order Tracking

Once your order has been shipped, a tracking number will be provided via email so you can monitor the shipment status.

Order Cancellation

Orders may be canceled within 24 hours after placing the order.

If the order has already been processed or shipped, cancellation requests may not be accepted.

To request an order cancellation, please contact our customer support team as soon as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the customer.

Contact Us

If you have any questions regarding shipping or your order status, please feel free to contact our customer service team: sale@kuzeybilir.com